Support: How to contact us

Email [email protected]. Include your order ID and a short note about the issue.

We review tickets daily for delivery, billing, and setup issues on Windows 10 and 11.

  • Order ID from your receipt
  • Windows version
  • What you already tried

Faster answers

Check FAQ and Status before you write. Many setup questions are already covered.

Self-service guides often resolve activation issues faster than a new ticket. Our team can also explain Ricochet patch timing when a rebuild is in progress.

For patch timing, follow official Call of Duty: Warzone channels on Activision and the official site.

Paste your order ID, Windows build number, and the last step that failed when you email us. Screenshots of loader errors help, but never send passwords or full payment card numbers.

Official game guides & resources

We link to trusted third-party sources so you can verify patch notes, player stats, and map info outside our site.